Mounds of snow and patches of ice in front of mailboxes create havoc for carriers trying to safely deliver the mail.  Postal officials emphasize that residents maintaining a clear path to the mailbox — including steps, porches, walkways and street approach — will help postal carriers provide timely delivery service. Customers receiving curbside delivery should also ensure clear access to their mailboxes for letter carriers from the street.

Postal employees make every reasonable effort to deliver the mail in many difficult weather conditions. At the same time, we must insure the safety of our carriers along their routes. Carriers are not allowed to attempt door delivery when there is a heavy buildup of snow and ice on sidewalks, steps or porches. They are not allowed to dismount for curbside boxes blocked by snow and ice buildup.

If mailboxes are blocked off and conditions are difficult, letter carriers must always consider safety and accessibility first. Letter carriers are instructed to not deliver to mailboxes and locations which are too hazardous or unsafe to access.

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